Today Southeastern announced that it has finally seen sense and is introducing Delay Repay for 15 minute delays.
This comes after many local MP’s pressured the Rail Minister during a debate on 6 March. One of the points Teresa raised with the Minister was Delay Repay saying:
“Delay Repay kicks in only if people are 30 minutes late. Under the new franchise, it will kick in if they are 15 minutes late. Does he agree that as Southeastern has opted to bid for the new franchise, it should bring in that change now?”
Although this is good news there was disappointment buried at the end of Southeastern’s Press Release with the announcement that Southeastern has been given a possible further extension of its current franchise until April 2020 – almost 18 months later than the current franchise was supposed to end.