Current regulations allow suppliers to backbill retailers and other small businesses for six years’ worth of incorrect bills, even when the supplier is at fault. Teresa is supporting a campaign by the Association of Convenience Stores (ACS) to reduce this to 12 months, in line with protections for domestic customers. A recent survey of independent retailers showed that 36% have been overcharged in the past year, while more than 1 in 4 had received back bills from suppliers.
“Energy companies continue to take advantage of small businesses. Energy costs are spiraling and competition in the market is failing to work effectively. This is harming the ability of local small businesses to grow, invest and create jobs.
“Energy Companies have failed to put their house in order and it’s time for regulators to take action from Ofgem. I am backing the ‘Switch to Fair Energy Contract Campaign’ and have written to Ofgem to urge them to take immediate action.”