Teresa urges people to call the Home Heat Helpline as winter approaches

On Wednesday 21 November Teresa attended the Parliamentary launch of the Home Heat Helpline. New research has found that around 4,700 households in Erith and Thamesmead are entitled to help with their energy costs and Teresa is encouraging people to call a free helpline to find out about the assistance available. Nationally, more than one in ten UK households is eligible for assistance through scheme.

The Home Heat Helpline (0800 33 66 99) is a free, impartial and confidential service that connects people on low incomes with support which is worth an average of £160. The help available includes grants for insulation, new boilers, and various discount and rebate schemes.

Teresa said:

“Many people don’t realise what support is available to help with their energy costs. Anyone in Erith and Thamesmead who is concerned about staying warm should call the Home Heat Helpline and seek advice. I also ask people to look out for neighbours, friends or relatives who might find themselves in difficulty as we head into winter as we all need to look out for each other.”

People can call the Home Heat Helpline and speak to one of the friendly advisers who will provide advice on reducing energy bills. You can also access the service online by visiting www.homeheathelpline.org.uk where a new Energy Checker will help to show if you are entitled to help.

There are also some other simple steps people can take in reducing their energy:

  • Turning your thermostat down by 1°C could cut your heating bills by up to 10 per cent and save you around £100 a year.
  • Turn radiators down in rooms which you only use occasionally
  • Switch your lights off when you’re not using them
  • Turn appliances like TVs and phone chargers off at the wall rather than leaving them on standby when they’re not being used
  • Replace normal light bulbs with energy efficient ones
  • Regularly defrost your freezer to make sure it’s operating at full efficiency
  • Draw curtains over windows at night to provide insulation for the room
  • Move furniture away from radiators and heaters to allow heat to circulate around the room
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